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Publications

We produce a range of publications, including Annual Reports, special reports to Parliament and the Ombudsmen Quarterly Review. 

Clicking on a link below will lead you to a further list of available publications in that category.

Some of our publications can be downloaded from this website in either MS Word or PDF format.  Alternatively, you may also request (or purchase) some of our publications either by using our publications subscription page or by telephoning us on freephone 0800 802 602.

Most of our publications are also contained in our on-line library catalogue.  You can search for publications contained in our on-line library using search publications.  The publications in our on-line library can also be downloaded from this website in either MS Word or PDF format.

Ombudsmen Annual and Financial Reports

  • Statement of Intent for the period 1 July 2009 to 30 June 2012: PDF version (2735KB) or MS Word version (197KB)
  • Statement of Intent for the period 1 July 2008 to 30 June 2011: PDF version (280KB) or MS Word version (417KB)

Ombudsmen's Reports to Parliament

  • Ombudsman Mel Smith report on the Criminal Justice Sector 2007: PDF version (1MB), MS Word version (692KB)
  • Ombudsmen's own-motion investigation into prisoner transport 2007: PDF version (2 MB), MS Word version (2 MB)
  • Ombudsmen's own-motion investigation of Department of Corrections in relation to the detention and treatment of prisoners, 2005: MS Word version (461KB)
  • Ombudsman's report on a complaint against the Southern Institute of Technology by six former students: MS Word version (255KB)
  • Ombudsman's report into the New Zealand Immigration Service, 2004: PDF version (186KB)
  • Report of Chief Ombudsman, Sir Brian Elwood, on leaving office, 2003: PDF version (174KB)
  • Report of Ombudsman, Mel Smith, on leaving office, 2005: PDF version (75KB)

Conference Papers 

  •  Address by John Belgrave, Chief Ombudsman, to the 4th International Conference of Information Commissioners, 23-26 May 2006, "Secrecy vs Security:  Heightened Security - The Challenge for FOI outcomes", PDF version (201KB)
  • Address by John Belgrave, Chief Ombudsman, to Lexis Nexis Information Law Conference, Auckland, 21 July 2006, "Open-and-Shut Legislation?: The Official Information Act", MS Word version (68.5KB)

Other Reports

Casenotes

Casenotes provide summaries of the outcomes of particular complaints made to the Ombudsmen and the views that the Ombudsmen have formed on those complaints.

Copies of all our published casenotes are available on our on-line library which can be searched using search publications.  The casenotes can be downloaded free of charge in either MS Word or pdf format.

The 14th Compendium is now available, hard copies are available at a cost of NZ$25.

Copies of the 13th Compendium of Casenotes can be purchased at a cost of NZ$15. 

Copies of the 12th Compendium of Casenotes can be purchased at a cost of $25. 

Please telephone us on freephone 0800 802 602 if you wish to purchase either of these publications.

Copies of the 11th Compendium may be purchased from:

Butterworths of New Zealand Ltd
PO Box 472
Wellington, New Zealand
Telephone: 0800 800 986

Earlier editions of the Compendia are out of print but may be viewed at public libraries or at the Ombudsmen's offices in Auckland, Wellington or Christchurch.