For the public

• Making a complaint to an Ombudsman
• On-line complaint forms
• How to request official information
• How to report serious wrongdoing in your workplace
• How to contact us  

For government agencies

• Practice Guidelines
• Checklist for processing official information requests: PDF version (30KB) or MS Word version (50 KB)

 

What’s new

• Ombudsmen Annual Report for the year ended 30 June 2009: PDF version (1114KB) or MS Word version (2138KB)
• Local authority events funding - general approach: PDF version (33KB); MS Word version (47KB)
• Ombudsman's Finding on Complaint by Marty Sharpe (DominionPost) Against Hawke's Bay Regional Council: PDF version(87KB); MS Word version(44.5KB)
• The Office Statement of Intent for 2009-2012: PDF version (2735KB); MS Word version (197KB)
• Latest Edition of the OQR: MS Word version (94KB);  PDF version (224KB) 
• Ombudsmen's regional clinic schedule
• "Access to Policy Advice held by Government Agencies using FOI Legislation"

 

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