Template letter 23: Consultation with requester before relying on section 18(e) or (g) OIA / 17(e) or (g) LGOIMA

Agencies must consider consulting the requester before refusing a request on the grounds that the requested document does not exist or cannot be found. They should also consider doing so before refusing a request on the grounds that the information is not held. This letter provides a basis for written consultation with the requester.