Resources and publications
Ngā rauemi me ngā tānga
Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
Use the search bar to make your search. Then use the filters to narrow down the results by resource type or topic.
More information about the resource categories on this page
Guides
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Outreach
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
Corporate documents
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
4 Resources Show all
Ombudsman Quarterly Review Spring 2022
Ombudsman Quarterly Reviews (OQR)The Spring 2022 Ombudsman Quarterly Review is out now. It includes Govt agencies receive OIA report card, Oranga Tamariki’s “litany of failures” in Malachi Subecz case, Ombudsman’s disability rights role featured at the UN, 60 years of the Ombudsman in NZ, and more.Ombudsman Quarterly Review Winter 2022
Ombudsman Quarterly Reviews (OQR)The Winter 2022 Ombudsman Quarterly Review is out now. It includes an opinion piece from Chief Ombudsman Peter Boshier on the OIA and LGOIMA, Mr Boshier’s submission to the Abuse in Care Royal Commission, a systemic investigation into the use of workshops by local councils is announced, and a stronger approach to delay deemed refusal complaints.Ombudsman Quarterly Review Autumn 2022
Ombudsman Quarterly Reviews (OQR)This edition includes Ombudsman’s opinion on the Erebus Memorial consultation process, third report highlights overrepresentation of Māori in mental health seclusion, Chief Ombudsman elected as Second Vice President of IOI, council not entitled to withhold internal workshop presentation.Ombudsman Quarterly Review Summer 2022
Ombudsman Quarterly Reviews (OQR)In this issue 2022 marks 60 years since the first New Zealand Ombudsman was sworn in, Chief Ombudsman Peter Boshier gravely concerned by volatile environment at intellectual disability facility, Peter Boshier reaffirms the Ombudsman’s commitment to Te Tiriti during Waitangi, Guide on regulatory policy design during COVID-19, New case notes and more.