Resources and publications
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Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
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More information about the resource categories on this page
Guides
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Outreach
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
Corporate documents
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
83 Resources Show all
Request for surgical complications data
OpinionsThe New Zealand Herald made a request to five District Health Boards (DHBs) for information about the nature and outcomes of public hospital work by cardiothoracic surgeons and neurosurgeons.Investigation into availability of FairWay Reviewers’ Benchbook under the Official Information Act
OpinionsA requester asked FairWay Resolution Ltd (FairWay) for a copy of a FairWay document known as the Reviewers’ Benchbook.Investigation into prisoner's right to exercise at Auckland Prison
OpinionsThe complainant, Mr Arthur Taylor, was held in Auckland Prison’s D Block. In August 2014, he made a complaint that the Department of Corrections (the Department) was denying D Block prisoners the opportunity to exercise in the open air.Investigation of limited access to Ministry of Health influenza vaccine adverse reaction reports
OpinionsThe complainant, Mr Ron Law, requested information held by the New Zealand Medicines and Medical Devices Safety Authority (Medsafe), a Ministry of Health business unit, concerning adverse reactions to influenza vaccines in 2010 and 2011.Legal professional privilege outweighed by significant public interest in release of information
OpinionsHealth researcher Professor Cindy Farquhar complained about a decision made by the Ministry of Health (the Ministry) to refuse her request for a copy of two legal opinions, one from Health Legal, the other from Crown Law (the legal opinions).Request for information held by Ministry of Justice relating to investigation by Hon Ian Binnie QC into David Bain’s compensation claim
OpinionsIn December 2011 a Fairfax Media journalist requested the Minister of Justice to provide –Request for information relating to Bureau of Meteorology of Australia peer-review of National Institute of Water and Atmospheric Research report on ‘Seven-Station Temperature Series’
OpinionsThe complainant made requests to the National Institute of Water and Atmospheric Research (NIWA) for information it held relating to communications between NIWA and the Bureau of Meteorology (Australia) (BoM) concerning the peer review by BoM of iAccess to view taser camera footage of 47 incidents where the taser was discharged
OpinionsSummary This opinion relates to a media request to Police to view the camera footage of all incidents where a person was tasered by a police officer.Investigation of refusal to provide information about staff working on vaccine approvals and immunisation programmes
OpinionsThe requester made several requests for a range of information related to vaccine approval processes, including details of Ministry of Health staff working on vaccine approvals.Request for ballistic evidence report provided by Victoria Forensic Science Centre for David Bain trial
OpinionsThe complainant made a request to the New Zealand Police (the Police) for a copy of a ballistic evidence report (the report) prepared by Mr Henry Glaser of the Victoria Forensic Science Centre (the VFSC) in 1997 in relation to a homicide investigaInvestigation into 2008 national school bus transport tender process
OpinionsIn March 2008, the Ministry of Education (the Ministry) issued a “Request for Proposals for School Bus Services for contracts commencing January 2009” (the RFP) which invited tenders for school bus routes for a period of six years.Request for information held by Abortion Supervisory Committee concerning Court judgment and harassment of medical staff and patients
OpinionsIn October and December 2012 Mr Ken Orr of Right to Life New Zealand Inc. made requests to the Abortion Supervisory Committee (ASC) for:Request to Department of Internal Affairs for gambling venue cost guidelines
OpinionsThe complainant requested the Department of Internal Affairs to provide him with a copy of a document entitled ‘Class 4 Venue Costs: Licensing Process’ (the guidelines).Request for information relating to Ministry of Education 2012 Special Education School Transport Assessment (SESTA) tender
OpinionsIn 2012, the Ministry of Education published a Request For Proposals (RFP) for the transport of special needs children for educational purposes called the ‘Special Education School Transport Assistance tender’ (SESTA tender).Request for information held by Crown Law Office relating to investigation by Hon Ian Binnie QC into David Bain’s compensation claim
OpinionsThe requester (a news media organisation) made two requests to the Crown Law Office for information it held relating to an investigation by a retired Judge of the Supreme Court of Canada, Hon Ian Binnie QC, into a claim by Mr David Bain for compensationInvestigation into Plumbers, Gasfitters and Drainlayers Board CPD requirements
OpinionsThe Federation of Plumbers, Gasfitters and Drainlayers (the Federation) represents tradesmen subject to the jurisdiction of the Plumbers, Gasfitters and Drainlayers Board (the Board).Investigation of DOC renewal of Routeburn Track concession
OpinionsSummary In my opinion the decision in 2013 of a Department of Conservation delegate of the Minister of Conservation – to grant a new concession to Routeburn Walks Ltd, on terms permitting the concessionaire to increase from 24 to 40 the numberInvestigation of decision to expel a high school student with Aspergers
OpinionsIn August 2009, following an incident where a year 11 student with Aspergers threatened to assault a teacher in the staff room, the Board of Trustees of the College concerned expelled the student for “gross misconduct” that wasRequest for information concerning transport rate estimates in Wellington Regional Council’s Draft 2011/2012 Annual Plan
OpinionsThe complainant requested the Greater Wellington Regional Council (GWRC) to provide him with “a copy of all the background calculations used to create the estimates for the transport rate tables for the Draft 2011/2012 Annual Plan”.Request for information concerning a general surgeon
OpinionsFairfax Media made a request to the Tairawhiti District Health Board (the DHB) for information regarding one of its general surgeons, including information about a complaint and his surgery statistics.Complaint about Council's investigation into a councillor's alleged code of conduct breaches
OpinionsSummary The complainant, Ms Anne Hunt, was a Horowhenua District Councillor.Request for information concerning Police decision not to lay charge of manslaughter following death from careless discharge of firearm
OpinionsOn 7 April 2012 Christopher Dummer was hunting in the Aorangi Forest Park, South Wairarapa, when he fatally shot Alexander Cameron McDonald.Request for information relating to Whanganui River Iwi Treaty of Waitangi negotiations
OpinionsMr Michael Fennessy of Innes Dean Tararua Law Ltd, on behalf of his client, Mr Mike Plowman, requested copies of certain documents relating to the Crown’s negotiations with Whanganui Iwi regarding “water co-management or proposals forRequest for the New Zealand Localities dataset
OpinionsKoordinates Limited (Koordinates) made a request to the New Zealand Fire Service Commission (NZFSC) for a copy of a computer dataset known as NZ Localities, which describes the location of boundaries between different areas of the country.Request for list of buildings requiring structural review
OpinionsFollowing the Canterbury earthquake tragedy, and noting the ongoing work of the Canterbury Earthquakes Royal Commission (the Royal Commission), the Ministry of Business, Innovation, and Employment (the Ministry) decided to carry out aRequest for legal advice concerning outsourcing contact with taxpayers
OpinionsThe complainant asked the Inland Revenue Department (IRD) to provide him with copies of its legal advice relating to outsourcing contact with taxpayers about overdue tax debt, overdue tax returns and other matters.Complaint about eligibility of Early Childhood Education graduates
OpinionsBackground The New Zealand Tertiary College (‘the Tertiary College’) is a private training establishment based in Auckland which is approved and accredited by the New Zealand Qualifications Authority (‘NZQA’) to deliver a range of early childhRequest for legal advice concerning parking tickets
OpinionsJanine Rankin of the Manawatu Standard requested a copy of the Palmerston North City Council’s legal advice concerning parking tickets.Complaint about the decision of a Board of Trustees to compulsorily charge for curriculum-related items
OpinionsSummary The complainant is a parent of secondary school students. In 2011, the complainant raised concerns the school was imposing compulsory charges for: photocopying;Request for an interim report into a Chinook salmon mortality event in the Pelorus Sound
OpinionsMr Andrew Caddie, on behalf of the Kenepuru and Central Sounds Residents’ Association, made a request to the Ministry for Primary Industries for reports held in respect of a mortality event in a salmon farm operated by the New Zealand King SalmonComplaint about NZTC’s investigation into incidents involving Mr A
OpinionsSummary This case concerns an investigation conducted by the New Zealand Teachers Council (‘NZTC’) Complaints Assessment Committee (‘CAC’) into conduct issues raised in complaints made against Mr A.Request for Hon John Banks’ statement to the Police
OpinionsDavid Fisher of The New Zealand Herald and Kate Challis of the Office of the Labour Leader requested a copy of the statement provided by the Hon John Banks to the Police in the course of their investigation into alleged irregularities in respect of elec