Resources and publications
Ngā rauemi me ngā tānga
Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
Use the search bar to make your search. Then use the filters to narrow down the results by resource type or topic.
More information about the resource categories on this page
Guides
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Outreach
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
Corporate documents
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
83 Resources Show all
Complaint about Health and Disability Commissioner assessment process
OpinionsSummary On 16 December 2010 the Health and Disability Commissioner (HDC) received a complaint about the care the complainant’s father had received from two District Health Boards after he presented at the Emergency Department at a hospital witRequest for draft document on Starting Price Adjustment Input Methodology
OpinionsFor the reasons set out below, I am of the opinion that the Commerce Commission was entitled, under section 9(2)(g)(i) of the Official Information Act 1982 (OIA), to withhold a copy of a draft of a Starting Price Adjustment Input Methodology requeRequest for groups interested in setting up a charter school
OpinionsOn behalf of the New Zealand Educational Institute, Ms Shelley Nixon made a request to the Ministry of Education for a list of the names of the groups that had submitted an ‘Indication of Interest’ (IOI) in setting up a partnership school.Ombudsman consideration of Pharmac decision not to approve funding for “Myozyme”
OpinionsThe complainant suffers from adult late-onset Pompe disease, a metabolic disorder which is one of a number of diseases collectively called lysosomal storage disorders. Myozyme is an enzyme replacement therapy used in the treatment of Pompe disease.Unreasonable to note requirement for fencing on LIM without inspection
OpinionsSummary This is a complaint relating to the Kāpiti Coast District Council’s (the Council’s) interpretation and application of the Fencing of Swimming Pools Act 1987 (the FOSPA) to properties adjoining storm water detention ponds in its districUnreasonable delay in residence application that warranted urgency
OpinionsThe complainant and his family are living in a refugee camp in Kenya. The complainant’s sister lives in New Zealand. On 22 January 2009, the complainant applied for residence in New Zealand under the Adult Sibling policy. Immigration New Zealand (INZDecision to serve trespass notice in respect of Council's premises
OpinionsSummary The Horowhenua District Council (HDC) issued a trespass notice against the complainant, Mr Philip Taueki, after he made offensive comments during submissions on its annual plan. He had left the premises voluntarily at theRequest for advice received concerning partnership (charter) schools
OpinionsThe confidence and supply agreement between two of the parties forming the government following the 2011 general election included provision for the creation of a new type of school in the New Zealand educational system, known as partnership schooRequests for information regarding the production of The Hobbit and film production generally
OpinionsIn late 2010 the New Zealand Council of Trade Unions and Radio New Zealand sought information from Ministers regarding the production of The Hobbit. The former also sought information about film production generally in New Zealand.Complaints against the Plumbers, Gasfitters and Drainlayers Board relating to a disciplinary levy, continuing professional development and refusal of licensing for non-payment of fee or levy
OpinionsMr Wal Gordon complained to the Ombudsman on 14 July 2011 that the licensing conditions imposed by the Plumbers, Gasfitters and Drainlayers Board regarding continuing professional development were illegal.Request for the identities of members of the public making submissions and PHARMAC staff involved in decision making on funding of drug
OpinionsTony Wall made a request to PHARMAC for information about the decision to fund the blood thinning drug dabigatran.Requests for information regarding ministerial conflicts of interest
OpinionsIn late 2009 and early 2010 a number of requesters sought a range of information regarding ministerial conflicts of interest.Request for taser camera footage (subjects gave consent to release)
OpinionsIn this opinion, the subjects of the footage gave written confirmation that they were happy for the footage to be released.Request for list of titles and dates of reports and briefings received by the Minister from specified government agencies
OpinionsOn 22 January 2009 the Office of the Leader of the Opposition (the complainant) requested from the Minister of Finance a list of all reports and briefings, by title and date, received from any government departments since 9 November 2008, in relatRequests for documents concerning the Government’s proposed mixed ownership programme
OpinionsThis document summarises the opinion formed by me in relation to three Official Information Act (OIA) complaints.Complaint by the Hubbard Support Team and others concerning a recommendation for statutory management made by the Securities Commission to the Minister of Commerce on 19 June 2010
OpinionsThe Complaint In July 2010, I received a complaint from members of the Hubbard Support Team and others concerning a recommendation that was made by the Securities Commission (Commission), acting by division, to the Minister of Commerce (Request for / disclosure of building consent information
OpinionsThis investigation has been into the extent to which personal details may be withheld from building consent information held by local authorities.Request for taser camera footage (subject gave no consent to release)
OpinionsIn this opinion, the subject of the taser footage did not give explicit consent to release the footage.Request for Hazardous Activities and Industries List
OpinionsOn 4 September 2008 Mr Sharpe sought from the Council “details of the 3099 ‘Unverified HAIL’ sites in the region, i.e. their location and the activity/industry that are known to have the potential to cause land contamination”.