OPCAT inspections of aged care facilities
OPCAT inspections of parts of privately-run aged care facilities – areas where people cannot leave at will, such as dementia and psychogeriatric units – to check residents’ treatment and conditions start from July 2021.
The Chief Ombudsman also inspects the treatment and conditions of people in District Health Boards’ dementia and psychogeriatric units.
This document sets out some of the matters the Chief Ombudsman considers when assessing the conditions and treatment of residents.
More about the legal framework the inspections are conducted under.
More about what an inspection involves for residents and their family, whānau, and points of contact.
The Chief Ombudsman conducted a series of short, targeted inspections between April and June 2020 to provide an independent assessment of how detention facilities responded to COVID-19.
Information for facilities and agencies
Guidance for facilities and responsible agencies during the pandemic can be found here:
These reports summarise the Chief Ombudsman's observations, recommendations, and suggestions.